Contact us
After Hours Emergency Housing Support
For emergency help outside business hours call: 1800 825 955
Unison Renters
For all tenancy matters, contact your Place Manager. If you are not sure, phone 03 9349 0250. For more information about Place Management offices and hours, visit the Renter Centre.
Visit the Unison Renter CentreNeed urgent housing help?
If you’re homeless or at risk of homelessness, call Unison’s Initial Assessment and Planning (IAP) team or drop-into our Seddon or Werribee offices during business hours.
We provide a range of homelessness services across Melbourne’s west, focusing on both immediate and securing long-term housing.
Seddon office
Ph: 03 9689 2777 (Mon–Fri, 9am – 5pm)
Drop-in: 112-122 Victoria Street, Seddon VIC 3011 (Mon-Fri, 9am-1pm)
After hours: 1800 825 955 (free call, 24/7)
Werribee office
Ph: 03 9216 0300 (Mon–Fri, 9am – 5pm)
Drop-in: 70 Cottrell Street, Werribee VIC 3030 (Mon-Fri, 9am-1pm)
After hours: 1800 825 955 (free call, 24/7)
Unison head office
Unison’s head office in Melbourne handles general enquiries, corporate services, and organisational support.
Head office
117 Berkeley Street, Melbourne VIC 3000
PO Box 12145 A’Beckett Street, Melbourne VIC 8006
Ph: 03 9349 0250
Email: info@unison.org.au
Hours: Mon–Fri, 9am – 5pm
Feedback & complaints
We’re always open to feedback and new ideas. They help us grow and better support our community. If something hasn’t gone right, let us know so we can make it better. You can find out more about how we handle feedback and complaints here.
You can contact us in several ways:
Online: using this link
By phone: 03 9349 0250
In person: Visit any Unison office (Mon–Fri, 9am–5pm)
In writing: PO Box 12145, A’Beckett St, Melbourne 8006
UPC Owners Corporation and Social Enterprise
42 Derby Street, Kensington VIC 3031
Ph: 03 9371 2000
Hours: Monday to Friday, 9am – 5pm