Position Title: Supportive Housing Site Manager

About the role

As the Supportive Housing Site Manager, you’ll lead the day‑to‑day operations of Unison’s supportive housing site, overseeing tenancy management, resourcing and incident response while guiding Place Managers to deliver high‑quality, person‑centred tenancy services. You’ll build strong, collaborative relationships with onsite support partners and security staff, act as an escalation point for complex renter needs, and ensure complaints and incidents are handled proactively and with care. A key part of the role is engaging with a wide range of stakeholders including neighbours, police, council and community organisations to strengthen partnerships, resolve concerns and support a safe, stable community.

The role is primarily based at our Seddon office.

What we’re looking for

We’re looking for someone who brings:

• Strong tenancy management experience and knowledge of the RTA
• The ability to apply legislation with clarity and compassion when working with vulnerable people
• A leadership style that prioritises wellbeing and safety of staff
• Strong stakeholder and onsite partnership skills
• A proactive, collaborative, and solutions‑focused approach, with the ability to remain calm and make grounded decisions under pressure

Desirable:

• A background supporting people with mental health, substance use and trauma‑related challenges

Why Join Us

At Unison, we believe in rewarding your dedication with benefits that truly make a difference. You’ll enjoy access to:

• Rostered days off to recharge
• Salary packaging of up to $15,900 tax-free to increase your take home pay
• Five weeks of annual leave with 17.5% leave loading
• 18 days of personal leave
• Up to 22 weeks of gender-free paid parental leave
• Access to comprehensive wellbeing and professional development programs
• Work in a supportive, collaborative team environment
• Great career development opportunities

Apply now

To see the full position description, including key selection criteria, click here.  Apply now by emailing your resume and a cover letter addressing the first 5 key selection criteria on the PD to careers@unison.org.au, we’ll be reviewing applications as they come in so don’t hold off.

We encourage people who are from the Aboriginal and/or Torres Strait Islander, Culturally and Linguistically Diverse, the LGBTIQ+ communities and those living with a disability to apply or contact our People Team on peopleteam@unison.org.au for more information about our supported recruitment pathways.