Private Rental

General maintenance

Taking care of your property is the shared responsibility between you as a tenant and your Landlord.

Your Landlord is responsible for repair and replacement of fixtures to your home. You are responsible for repairing any damage caused by wilful negligence or careless action by you, members of your household, pets and guests.


How to report a repair or maintenance issue? 

Please let us know about any maintenance issues that need fixing at your property or in common areas. To report a repair or maintenance issue in your private rental:

If there is an emergency at your property that presents an immediate risk to your safety or the safety of others – such as a fire, break in, gas leak, or if someone is hurt please call 000 for Police, Fire or Ambulance as required.