Unison is committed to providing quality services to our clients, tenants and our community. To help us do this, we welcome your feedback on any aspect of our operations. We also encourage you to share with us your stories, good news and any community or local events that we can pass on to our tenants and networks.

Please read the brochure below prior to lodging a complaint.


If you have a complaint, please take a moment to read through our complaints information brochure attached below. Following this procedure assists us to act upon your concerns, which will be forwarded to the relevant manager. Unison takes all complaints seriously and we thank you for taking the time to provide feedback as this enables us to improve our services. If you would like to know what happens to your complaint and what action we are taking, then please provide your email address, where you are currently living, or telephone number for us to contact you.