tenant advisory group

At Unison, to make sure our customers are at the heart of everything we do, we have set up a Tenant Advisory Group (TAG) to make sure the organisation gets feedback and ideas directly from our residents.

TAG is a formal group of up to 11 tenants who provide feedback and advice to Unison about how to improve the organisation and best meet the needs of tenants.

The TAG meets every two months to discuss and provide advice to management on:

  • Ways to improve services like the quality of cleaning services or common property problems.
  • How to make policies and procedures that get the best outcomes for tenants while meeting the needs of the organisation.
  • Ideas about how to improve tenant participation in the organisation and broader community.


TAG also reports to the Unison Board at least twice a year, to make sure tenant voices are heard at all levels of the organisation.

Any current tenant who is over 18 and has been a tenant for at least one year is eligible to apply to become be a member of TAG, and members are appointed for a two-year term.

More information on becoming a TAG member talk to your Place Manager.