Maintenance is a shared responsibility between you, the renter, and Unison. 

How to minimise maintenance issues

We encourage all our renters to follow these simple steps to minimise maintenance issues:

Keep your fob/keys on you at all times when leaving your unit.

Take care of your property (careful use and regular cleaning).

Open doors and windows to allow airflow where possible.

Use ovens in accordance with manufacturer’s instructions.

Use cook tops in accordance with manufacturer’s instructions and with exhaust fans/rangehoods on.


Don’t flush anything other than toilet paper down the toilet as this will cause blockages.

Don’t tip oils or fats down the sink, these can cause blockages.

Don’t overload power points (no connecting power boards together to create more sockets).

Don’t leave appliances and lights on when not in use or needed.


How to report a repair or maintenance issue